Shipping & Delivery Policy


 poptales.in  is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only (Currently Fedex). If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost but Cash on Delivery service won't be available there.

How the delivery charge is calculated for multiple units?

The shipping charge is specified separately for every product. For multiple products ordered the programme adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus the delivery fee is calculated separately when a customer orders different products.

Our prices are all inclusive. All taxes are included with the list prices .

Is Cash on Delivery available ?

Yes, cash on delivery is available for most of the pincodes. However for purchases made via COD,  our software will not accept any pincodes  if service is not available there. An extra amount of Rs.75 has to be paid along with the shipping charge (Rs. 75) for COD. However, the extra COD  charge will be added only with the grand total and not with individual price.

How long does it take for an order to arrive?

Orders are dispatched within 3 working days .Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

What if I the product is received in damaged condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 8474055967 or email us at ceo@neway.co.in mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

Do you provide free shipping?

Currently, we do not provide free shipping. An additional amount of Rs.75 per product will be added as a flat shipping charge.

 

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